I was running a smartphone application development company that offers mobile and web application development services. The story is about a business that reached us to develop an iPhone app for them.
The story starts when we began working on their iPhone application. When we started the development phase, right after the approval of the prototype, we found them arguing over everything. They asked us to changed previously settled issues, a lot of changes in user interface and after that they asked us to add some additional features.
One might say it is not a big deal, but trust me, it is really a big ordeal once you are done with the prototype. People acquainted with a smartphone app development company’s process realizes that there is an agreement which we (smartphone application developer and client) sign, the agreement incorporates each point of interest of the project like elements, features, value, and time period of the application development. When a brand signs this agreement, they precisely realize what they are going to get and how they are going to get it.
Along these lines, if you are requesting that we include a certain feature or function into the application, because you think it is easy and straightforward, then you are thinking incorrectly. When we are in the phase of building up a model, we are as of now beyond any doubt about the application's elements and capacities. Definitely, we can positively include a thing or two in the app, there is no issue about it. However, you should understand that it may affect the budget and time-frame. We are more than cheerful to add any component you like to include at any phase of the venture; however, we do it after reconsidering the timeline and budget.
Thus, the brand requesting that we include an in-app purchase function into their little game. Presently, as you can envision, an in-app purchase gives users a chance to make purchases inside of the app. This is a complex and sensitive process as it requires handling information regarding debit and credit cards of the users. Thus, it implies we need to add an in-app feature, also re-consider elements which the game is going to offer to its users.
We let them know about the budget and time period constraints; however they were not prepared to hear anything. Along these lines, we considered dropping the project and offer them a full refund of their initial advance payment without cutting anything. They refused that offer and threatened to sue us if we fail to comply.
We were truly stunned by their bullying behavior and decided to take them head-on. They filed a petition against us in the court of the law. In the end, we fought that case and got the decision in our favor. The court ordered them to pay us $1.5 million for slandering our name. In addition, the court ruling additionally qualified us for keep the advance, which we were more than glad to pay back earlier.
The lesson of the story, don't attempt to spook any smartphone application development company with fair policies and proper terms and conditions.
The story starts when we began working on their iPhone application. When we started the development phase, right after the approval of the prototype, we found them arguing over everything. They asked us to changed previously settled issues, a lot of changes in user interface and after that they asked us to add some additional features.
One might say it is not a big deal, but trust me, it is really a big ordeal once you are done with the prototype. People acquainted with a smartphone app development company’s process realizes that there is an agreement which we (smartphone application developer and client) sign, the agreement incorporates each point of interest of the project like elements, features, value, and time period of the application development. When a brand signs this agreement, they precisely realize what they are going to get and how they are going to get it.
Along these lines, if you are requesting that we include a certain feature or function into the application, because you think it is easy and straightforward, then you are thinking incorrectly. When we are in the phase of building up a model, we are as of now beyond any doubt about the application's elements and capacities. Definitely, we can positively include a thing or two in the app, there is no issue about it. However, you should understand that it may affect the budget and time-frame. We are more than cheerful to add any component you like to include at any phase of the venture; however, we do it after reconsidering the timeline and budget.
Thus, the brand requesting that we include an in-app purchase function into their little game. Presently, as you can envision, an in-app purchase gives users a chance to make purchases inside of the app. This is a complex and sensitive process as it requires handling information regarding debit and credit cards of the users. Thus, it implies we need to add an in-app feature, also re-consider elements which the game is going to offer to its users.
We let them know about the budget and time period constraints; however they were not prepared to hear anything. Along these lines, we considered dropping the project and offer them a full refund of their initial advance payment without cutting anything. They refused that offer and threatened to sue us if we fail to comply.
We were truly stunned by their bullying behavior and decided to take them head-on. They filed a petition against us in the court of the law. In the end, we fought that case and got the decision in our favor. The court ordered them to pay us $1.5 million for slandering our name. In addition, the court ruling additionally qualified us for keep the advance, which we were more than glad to pay back earlier.
The lesson of the story, don't attempt to spook any smartphone application development company with fair policies and proper terms and conditions.
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